Last updated: 19 September 2025
Welcome to GoHealthFitness.com. We are committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase our health & fitness products.
- Information We Collect
We may collect the following types of personal data:
Contact Information: name, email address, postal address, phone number.
Account Information: username, password, order history.
Payment Info: billing address, payment details (credit card, bank transfer, etc.).
Health & Wellness Information: optional information you provide about your health goals, medical conditions, dietary restrictions, etc. (only if you share them).
Usage Data: how you use the website (pages visited, links clicked, time spent, etc.), device info (IP address, browser type, operating system).
Communications: correspondence or messages you send to us, including support requests or feedback.
- How We Use Your Information
We use your data to:
Process and fulfill your orders, including shipping and payment.
Provide customer service, handle returns, refunds, or complaints.
Send you order confirmations, invoices, updates about your purchases.
Send you promotional offers, newsletters, and other marketing communications (if you opt-in).
Improve our website: to analyze usage, fix bugs, improve features and your experience.
Ensure security, avoid fraud, protect our site and users.
- Legal Bases for Processing (if applicable in your jurisdiction)
We rely on the following legal grounds to process your data:
Contract: when you purchase products or use services, we need your data to fulfill the order.
Consent: for marketing communications or collecting special health info you voluntarily provide.
Legitimate interest: to improve our products, website, and to secure and prevent fraud.
Legal obligation: if required by law (tax, financial reporting, etc.).
- Sharing Your Information
We do not sell your personal information. We may share your data with:
Service providers who help us: payment processors, shipping carriers, email services, customer support platforms.
Third-party advisors or consultants, if needed (e.g. legal, accounting).
Law enforcement or authorities, if required by law.
Affiliates or business partners, but only to the extent necessary to provide the products or services.
- Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
Maintain your session and preferences.
Understand how users interact with the site (analytics).
Serve personalised content or advertising (if we offer that).
You can disable or block cookies via your browser settings, though some parts of the site may not function properly if cookies are off.
- Data Security
We take reasonable technical and organizational measures to protect your information. This includes using secure servers, encryption for sensitive data, access controls, etc. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
- Data Retention
We keep your personal information only as long as needed to:
Fulfill orders, provide you with services.
Comply with legal obligations (for example for records required by law).
Pursue our legitimate business interests, like analytics, security, and improvements.
Once the data is no longer needed, we will delete or anonymize it.
- Your Rights (Depending on Jurisdiction)
Depending on where you live, you may have rights such as:
Access to your data (see what data we hold).
Correct inaccurate or incomplete data.
Request deletion of your data.
Object to or restrict certain processing.
Withdraw consent (for example for marketing) at any time.
Data portability.
If you want to exercise any of these rights, contact us at [insert contact email]. We will respond as required by law.
- Children’s Privacy
Our products are for adults. We do not knowingly collect or solicit personal information from children under the age of [13 / or local applicable age]. If we learn that we have obtained information from a child without parental consent, we will delete it.
- International Transfers
Since we may use service providers in other countries, your information might be transferred, stored, or processed in jurisdictions outside your country. When we do this, we ensure adequate protections (contracts, compliance with privacy laws) are in place.
- Changes to This Policy
We may update this Privacy Policy from time to time. We’ll post the updated version on this page with a new “Last updated” date. If changes are material, we’ll let you know via email or prominent notice on our site.
- Contact Us
If you have questions about this policy or about your privacy, contact us at:
Email –